It can become frustrating and people often get upset when not understood. However, if you are communicating with a friend, patient or a loved one who has had a stroke and they do not understand you, it is not your fault and nor is it their fault.
To aid communication here a few tips so help you:
- Reduce background noise and eliminate distractions when possible.
- Face the individual when talking.
- Listen carefully.
- Pause between sentences.
- Speak in shorter and grammatical simpler sentences but speak with natural intonation and loudness (you do not need to shout!).
- Use non verbal cues to improve communication such as drawings, writing, gestures and facial expression.
- Let the individual know if you are having difficulty understanding him/her.
- Use a slower rate of speech with frequent pauses.
- Do not turn conversation into therapy by correcting or requesting repetition unnecessarily.
- Repeat and rephrase as needed.
- Confirm that you are being understood. Ask simple questions and avoid loaded or multiple questions.
- In a group, one person should speak at any one time.
- Introduce one idea at a time; Change topics slowly.
Remember that communication is a multi-way process. You are one part of that process and what ever you can do to aid good communication will result in a better message being communicated.